Sellers Guide
6. Private Home Viewings
These are a very important tool for selling your house and it is therefore advisable that you are flexible to the needs of potential buyers as you need these in order to achieve a sale on your property. Remember that the potential buyer will contact you directly by: telephone, e-mail whichever you prefer. We would advise that you have a diary to record viewings and if you can you should get a contact name; number and position purchasers are in beforehand.
With viewings comes the issue of safety, and as such we would advise that you do not show viewers around on your own and that other people are in the house at the time i.e. family, friends. It may also be worth telling your neighbour of any viewings and what time they are happening at. think of the process like selling your car, except they can't drive your house away! You should have full details of the person visiting - in the same way you would for an electrician or decorator.
Obviously when showing the viewers around it is an ideal opportunity to build up a relationship and try and find out what position they are in, how much budget is?, and perhaps how many houses they have looked at. After your viewers have been you will generally be able to get the feel whether they are interested or not, but as a rule we would advise ringing them 48 hours after to try and get some feedback, if there is no response after trying a few times we would as a rule say they are not interested.
Viewing feedback is crucial to your house sale and can help you understand what people are thinking when they come round, and perhaps some ideas to try and maximise the sale of your property.
When viewers come to view your property, try and create a friendly and relaxed atmosphere and it is sometimes useful if you have a printable brochure ready for them. Also perhaps consider having information to hand on: council tax, ground rent, gas, water it’s amazing how much people want to know. When showing viewers around make sure you lead into every room if possible, lights on if needed and ensure you are being as positive as can be, as any negative comments can often put viewers off and doubt whether you want to sell.
STEP BY STEP OVERVIEW
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