Questions and Answers
Q1. How does eye4homes work?
A. Eye4homes is a unique website allowing homeowners to sell there own property online and be in full control, it is alternative method to that of using an estate agent. The user friendly site goes through four easy steps to create your property advert which is instantly uploaded for millions of potential buyers to see.
Q2. What are a vendor and a purchaser?
A. A vendor is the term described as the person selling a house and a purchaser is the term described as the person purchasing the house
Q3. Why should I use Eye4homes.co.uk?
A. Firstly save yourself thousands of pounds in estate agents fees, secondly by selling your house privately you are in full control of your property and now with an estimated 70% of potential buyers going online to look for there new home, why miss this opportunity to have your property exposed to millions of people online. Remember the greater the exposure the more interest hopefully to be received.
Q4. What if I am already using an estate agent?
A. As eye4homes is an extra advertising tool, you can also use an estate agent to market your property. We would advise you though if you are already using an estate agent to inform them immediately and check the agreement you have with them, as this is sometimes not possible.
Q5. What are the costs?
A. The cost is a one off fixed payment of £99 to advertise your property online until it is sold, with no other hidden costs, this also includes a free for sale board which should nearly double all your viewings. However, for a limited time only we are offering all customers wishing to advertise their property privately to pay just a fixed fee of £0.01.
Q6. Why should I have a for sale board?
A. A for sale board is the most visual notice that people can see to inform them that your property is on the market, and is probably the best marketing tool to generate interest. Recent research estimate that by having a for sale board you can almost double your viewings.
Q7. How will I receive my for sale board?
A. Your professional for sale board will be sent via royal mail 1st class as soon as your property details are loaded onto our site, it will be sent. We recommend you buy the sign pole and bolts from your local DIY supplier as these are not included. Please remember to fix them safely and at a suitable height which will not cause any harm to anyone, or damage anything.
Q8. How do I list my Property?
A. You need to go onto the new accounts button which can be found at the top of every page and register as a seller. You will then be directed to a four page step by step guide to upload all your property details in the form of an advert. This process should not take long and remember you are in full control so you can edit and amend anything you want any time of day.
Q9. Do I need to put lots of text in my property listing?
This is your house for sale so you make the decision the amount of detail you put in .One thing to remember is your in charge of selling your property, so it would be in your best interest to ensure you did our property justice. Please also ensure that you check the content for any spelling and grammar errors.
Q10. Do I need a hip to sell my house?
Any property marketed from December 14th in England and Wales will need a home information pack and it is your responsibility to ensure one is ordered at the point of marketing your property privately. At eye4homes.co.uk we can provide a dedicated company to do this for you, with the average cost between £250 to £400.
Q11. I am having problems uploading the photographs of my property onto your site?
A. Any problems you have in doing this, please contact our dedicated customer services department on info@eye4homes.co.uk for further advice.
Q12. Can I change my advert?
A. Once you have uploaded you property details onto our website, you will have your own seller account where you can go into your property details at anytime and edit or amend them.
Q13. How do I pay for this service?
A. Once you have completed your property advert, you will be able to preview how it will look. As long as you are happy with this there will be a button for payment, once this is pressed you will be directed to a secure link, which takes you to pay pal, a secure system used for major credit card and debit card accounts.
Q14. How are viewings arranged?
A. If you are the vendor of the house, any potential purchasers will contact you directly via telephone or e-mail or both, whichever method you choose to use and a convenient time can be arranged. If you are a potential buyer you will need to set up a buyers account, which will then give you access to viewing details on any property.
Q14. I am having problems using the site?
A. Any problems or concerns you have please feel free to email us and we will ensure a response is with you in 48 hours.
